FAQ

We already have a rigging team, will it still work?
Of course, you already invested in a solid rigging team that is providing your productions with great assets, we completely understand and sure don’t want to overstep. What we can offer is effective collaboration with your team, by helping taking tasks you might not have time or man-power to complete.
We don’t have a rigging team for our project, can you take care of everything?
Absolutely! If necessary, we can closely work together from pre-production to final delivery, giving feedbacks on model topology and scheduling milestones for each rig tasks. We also take care of developing and maintaining rigs, giving support and adapting our work to your requests. We always stay in touch with your coordination and animation teams. It’s our all-inclusive solution!
What about support?
Support is included and unlimited for any technical problem, bug or mismanagement of deformations that is our responsibility. Before a project begins, we agree on the type of support you need. We can offer assistance for a limited time or during the entire animation process, adding new features if needed.
Our rig requirements must have a specific structure and naming convention, can your rigs work with our pipeline?
Sure! That’s what we do. We are tech-oriented people. We developed tools that allows us to rig in a certain way and your company standards are applied on each rigs when we package them for delivery.
How we share our models to rigbox and how we get your rigs in return?
We know that your models can be sensitive data and we are dedicated providing our rigs with the most secure protocol. Once the project is completed, we securely delete the files and of course, you are responsible for backing up your own data. Be assured that for the time being, your model files are safe with us.
Are you offering modeling and texturing services?
3D character rigging and coding are our bread and butter. We are people loving what we do and prefer giving you the best services in rigging and in developing cool apps for your rig and animation teams. We have great partners that can take care of modeling, texturing, animation, etc, just ask us!